I. Information voluntarily disclosed during registration/sign up- We collect information directly from Users, who are above the age of 13, when they sign up and/or buy or subscribe to a Service/Educational Course on this Website. Such information is voluntarily disclosed by the above mentioned Users and we may collect and collate the same for business purposes as defined under this Policy.
II. Information derived from User activity and usage- We also collect information via monitoring User activity on our Website, this includes (but not limited to) any express comments, statements, opinions, testimonials shared by them publicly on our Site, or one of our social media handles such as Facebook, Twitter, etc.
III. Information disclosed in correspondence- We may also collect information that is explicitly disclosed by Users in any correspondence between them and the Website’s staff, owners and operators (this includes information disclosed on query, feedback and survey forms that may be provided on the Website)
IV. Information tracked through Analytics & Log Files- We utilize web analytics services such as Google Analytics to track and report Website traffic. We may also create and maintain logs of such information to manage traffic loads and informational technology requirements for providing better service. We do not link any information gathered in these log files to Personal Information.
Our cookies may be session cookies, which are temporary cookies that identify and track Users within our website and are deleted when You close Your browser or leave Your session or persistent cookies, which are cookies that enable our website to “remember” who You are, and to remember your preferences within our website, which will stay on Your computer or device after You close your browser or leave Your session.
We use web beacons on some of our pages combined with cookies to compile statistical data about site usage. web beacons are small pieces of code that are embedded on the pages of websites or applications so we can detect when they have been viewed. We also use web beacons in e-mails that we send our visitors to determine whether our recipients have opened those e-mails and/or clicked on links in those e-mails. Cookies and web beacons do not contain or reveal any personally identifiable information on their own. However, if You choose to furnish consumer reports with personally identifiable information, this information can be associated with the data collected using the cookies or web beacons.
Our Website may have links to other sites which include third party websites or resources with their own private policies. Hence, we are not to be held responsible for the appropriation or utilization of User information by any such third parties, disclosed by the said User on their platform or website. Therefore, its advisable to go through their policies before disclosing any such information.
Mentioned below are the major forms or type of User information we collect, the list is not exhaustive and may not include every type of user information generally collected by similar services (including us) on the web.
I. Personal Information- This may include the following (but not limited to), name, email, mobile/phone number, street, city, state, zip code, country, etc. most of which, is voluntarily provided by the Users themselves.
II. Billing Information- In case you purchase a package or subscribe to a paid service, you’ll need to disclose personal information for billing purposes including your financial information such as debit/credit card, and/or bank details.
III. Demographic information- This may include information such as your education level, age, interests, preferences, etc.
IV. IP address and browser information- We might record your IP information for tracking purposes and derive other details and usage patterns such as, how much time you spend on our website? What pages and information do you tend to browse?
V. Device and OS Information- We might also collect information regarding the type of device you are using to access our web platform including the version of the operating system (Windows, OS X, Android, iOS, etc.).
I. Interact with user- We’ll utilize user information to interact with them in order to render our services. We’ll use the information to confirm or notify of any details pertaining to any purchases, etc. We’ll also use User information to resolve issues that they may face or report while utilizing our services.
II. Customize/Improve Services- We may utilize User information to customize their experience and make changes such as displaying content according to their preferences or interests. We may use the said information to improve our services and make our website better.
III. Marketing Purposes- We may utilize User information for marketing and promotion, for instance, email or SMS marketing to inform about new products, offers or services. We do not disclose personal information on above-the-line marketing or mass marketing media.
I. We do not share your personal information with any third party websites (not associated with us) or social media, nor do we collect information about our visitors from any third party databases or organizations.
III. We may share User information in case of a legal obligation or to protect ourselves and our company, where responding to a court order or subpoena is obligatory and/or mandatory. We may also share information with government agencies or investigatory bodies under certain contingencies, where we’re legally bound to disclose user information (such as RTI or IT Act, 2000).
IV. We might also share information, if there is reasonable cause or doubt that may lead to investigating a potential fraud.
We may use User information for securing our website and our clients, as well as our company against security threats. While we understand the importance of protecting information of our Users and always strive to protect the same against security threats or breaches, we do not take absolute guarantee of protection. We may post a notice on our website if a security breach occurs. We may also send an email to your registered email address to notify you and allowing you a chance to take protective measures.
In case of a contingency where the company has to file for bankruptcy or a merger and acquisition event, where the assets of the company are sold or transferred to other organizations, User information will be deemed as company asset and may be held transferrable.
It should also be noted that any international User, visiting or using our services, chooses to disclose their information to an entity in India that is governed by the laws of India. Any issues or disputes pertaining to international Users also fall under the legal jurisdiction of India and applicable laws as described above.
Email: email@example.com or firstname.lastname@example.org
Address: Dhanbad , Jharkhand